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Effective Date: 15 August 2026
Last Updated: 15 August 2026
Platform: Idiocom
At Idiocom, we respect your privacy and are committed to protecting the personal information entrusted to us.
This Privacy Policy explains how Idiocom collects, uses, stores, protects, and shares information when you visit our website, create or use an Idiocom account, use our platform or mobile applications, operate a store through Idiocom, request a demonstration or free trial, subscribe to our services, contact our team, or otherwise interact with our services.
This Privacy Policy is intended to explain our data practices in a clear and transparent manner. Depending on where you are located and how you use our services, additional privacy rights and legal requirements may apply under applicable data protection and privacy laws.
We may collect different types of information depending on how you interact with Idiocom.
When you create an account, request a demo, start a free trial, subscribe to a plan, contact us, or use our services, we may collect information such as:
When you purchase or upgrade an Idiocom subscription, payment information may be processed through authorised third-party payment providers.
Depending on the payment method and provider, we may receive information such as:
Where payment processing is handled by a third-party payment provider, complete payment card information may be processed directly by that provider and may not be stored on Idiocom’s systems.
When you access Idiocom, certain technical information may be collected automatically, including:
We may collect information about how you interact with our website, platform and services, including:
Where permitted by applicable law, we may receive information from third parties such as payment providers, authentication providers, service providers, analytics providers, marketing platforms, business partners and other services that you choose to connect with Idiocom.
We may use the information we collect for legitimate business and service-related purposes, including:
Where applicable privacy laws require a lawful basis for processing personal information, we may rely on one or more of the following:
The applicable legal basis may vary depending on the jurisdiction and the circumstances of the processing.
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, misuse or destruction.
Depending on the service and circumstances, security measures may include:
However, no website, application, electronic transmission or storage system can be guaranteed to be completely secure. While we take reasonable measures to protect information, we cannot guarantee absolute security.
Idiocom does not sell or rent personal information as a business practice.
We may share personal information with trusted third parties where reasonably necessary to provide, maintain, secure or improve our services.
These third parties may include:
We may also disclose information where reasonably necessary or legally required to comply with applicable law, court orders, regulatory requirements, lawful requests, or to protect our rights, users, property and security.
Idiocom provides technology that enables merchants and businesses to create and operate online stores.
Merchants may enter or upload information relating to their own customers, including information required for orders, shipping, billing, customer support, returns, refunds and other store-related activities.
Where a merchant uses Idiocom to process information relating to its own customers, the merchant may have independent responsibilities under applicable privacy and data protection laws.
Merchants are responsible for ensuring that their collection and use of customer information is lawful and that appropriate privacy notices, consents and disclosures are provided where required.
Idiocom processes merchant and store information primarily to provide, maintain, secure and support the services requested by the merchant and in accordance with applicable agreements and laws.
Idiocom may provide AI-assisted and automated features that may help users with activities such as product catalogue creation, product descriptions, content generation, marketing content, recommendations, analytics or other business-related tasks.
Information submitted to AI-enabled features may be processed as necessary to provide the requested functionality.
AI-generated content may contain errors, omissions or inaccuracies. Users should review and verify AI-generated content before publishing or relying upon it.
Users remain responsible for ensuring that content generated, uploaded or published through Idiocom is accurate, lawful and does not infringe the rights of any third party.
AI-generated information should not automatically be considered legal, financial, tax, medical or other professional advice.
Idiocom uses cookies and similar technologies to operate, secure and improve our website and services.
Cookies may be used for purposes including:
Some cookies may be necessary for the operation of the website, while other cookies may require consent depending on applicable law.
Where required, Idiocom will provide appropriate cookie controls so that users can manage applicable non-essential cookie preferences.
You may also manage cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of our website or services.
We may use analytics, monitoring and similar technologies to understand website and platform usage, measure performance, identify technical issues and improve our services.
These technologies may collect information such as device information, IP address, browser information, usage events, pages accessed and general interaction information.
Third-party technologies may include analytics, advertising, security, communication and performance services used by Idiocom from time to time.
The third-party services used by Idiocom may change as our platform develops. Where appropriate, we may update this Privacy Policy or our Cookie Policy to reflect material changes.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Retention periods may vary depending on the type of information, the purpose for which it was collected, applicable legal requirements and legitimate business needs.
When personal information is no longer required, we may securely delete, anonymise or otherwise dispose of it, subject to applicable legal and legitimate business requirements.
Depending on the services and technology used by Idiocom, personal information may be processed or stored in countries other than the country in which you reside.
Where applicable law requires safeguards for international transfers of personal information, we will seek to use appropriate legal mechanisms and safeguards required by applicable law.
Depending on your location and applicable law, you may have certain rights relating to your personal information, including:
These rights may be subject to legal conditions, limitations and exceptions.
We may need to verify your identity before processing certain privacy requests in order to protect your account and personal information.
Where permitted by applicable law, Idiocom may send promotional or marketing communications about our products, services, features, offers or updates.
You may unsubscribe from promotional communications at any time by using the unsubscribe option included in the communication or by contacting us at [email protected].
Even if you opt out of marketing communications, we may continue to send essential service-related communications, including account notifications, security alerts, billing information and important service updates.
Idiocom provides services primarily intended for businesses and general users and is not directed toward young children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If we become aware that personal information has been collected from a child in circumstances where it should not have been collected, we will take reasonable steps to investigate and delete such information where required by applicable law.
Idiocom may contain links to third-party websites, applications, payment providers, social media platforms or other external services.
Third-party services may have their own privacy policies, terms and data practices. Idiocom is not responsible for the privacy practices, security or content of third-party services that we do not control.
We encourage users to review the applicable privacy policies of third-party services before providing personal information to them.
If Idiocom or substantially all of its assets become involved in a merger, acquisition, restructuring, financing, sale, transfer or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
Where required by applicable law, appropriate notices and protections will be provided.
You may contact us if you wish to request deletion of your Idiocom account or exercise an applicable privacy right.
Requests may be submitted to:
Email: [email protected]
We may request reasonable information to verify your identity before processing certain requests.
Please note that some information may need to be retained where required by law, necessary to complete transactions, resolve disputes, prevent fraud, enforce agreements or protect our legal rights.
Deleting an account may also result in the loss of access to services, stores, content or other information associated with that account.
If we become aware of a security incident involving personal information, we will take reasonable steps to assess, contain, investigate and address the incident.
Where notification is required by applicable law, we will notify relevant authorities and/or affected individuals in accordance with the applicable legal requirements.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, legal requirements or data-processing activities.
When we make material changes, we may provide an appropriate notice through our website, platform, email or another reasonable method where required by applicable law.
The updated Privacy Policy will display a revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
Idiocom seeks to handle personal information in accordance with applicable privacy and data protection requirements relevant to the services we provide and the jurisdictions in which we operate.
Depending on your location and circumstances, different privacy and data protection laws may apply. Nothing in this Privacy Policy is intended to remove, restrict or override any privacy right or legal protection that cannot lawfully be excluded or limited under applicable law.
We take reasonable measures to protect personal information, but no electronic transmission, internet service, website, application or storage system can be guaranteed to be completely secure.
Accordingly, while Idiocom is committed to maintaining reasonable security measures, we cannot guarantee that personal information will always be completely secure against every possible security threat.
If you have questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Idiocom
Email: [email protected]
We will make reasonable efforts to review and respond to privacy-related enquiries in accordance with applicable law.
Effective Date: 15 August 2026
Last Updated: 15 August 2026
Your Privacy Matters.
Idiocom is committed to handling personal information responsibly and transparently while providing businesses with the technology and services they need to build, manage and grow their online presence.
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