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Effective Date: 15 August 2026
Last Updated: 15 August 2026
Platform: Idiocom
Welcome to Idiocom.
These Terms of Service, Subscription and Refund Policy (“Terms”) govern your access to and use of the Idiocom platform, website, applications, software, features and related services (collectively, the “Service”).
By accessing, registering for, starting a trial of, subscribing to, or otherwise using Idiocom, you acknowledge that you have read, understood and agreed to these Terms.
If you do not agree with these Terms, you should not access or use the Service.
Idiocom is a software-as-a-service (“SaaS”) platform designed to help businesses create, manage, operate and grow their online presence and eCommerce operations.
Depending on the applicable plan, the Service may include features such as online store creation, catalogue management, website and store customisation, analytics, SEO-related functionality, AI-assisted tools, marketing-related features, integrations, merchant tools and other features introduced or modified by Idiocom from time to time.
The features available to you depend on the plan, subscription, configuration and services applicable to your account.
By using the Service, you confirm that:
If you are using Idiocom on behalf of a business or organisation, you represent that you have the authority to bind that business or organisation to these Terms.
Certain features require you to create an Idiocom account.
You are responsible for:
You must not share, sell, transfer, rent or otherwise provide your account credentials to unauthorised persons where doing so is prohibited by your plan or these Terms.
Idiocom may take reasonable steps to protect accounts and the Service where we reasonably believe an account has been compromised or misused.
Idiocom may offer a free trial or limited-access period to eligible users from time to time.
The availability, duration, features and eligibility requirements of a free trial may vary and will be communicated at the time the trial is offered.
The purpose of the free trial is to allow users to evaluate the Service and determine whether it meets their business requirements before purchasing a paid subscription.
Unless otherwise expressly stated, a free trial does not create an entitlement to a paid subscription or any particular feature after the trial period ends.
Idiocom reserves the right to modify, suspend or discontinue free trials, eligibility requirements or trial features at any time, subject to applicable law.
Idiocom may offer different subscription plans with different features, usage limits, services and pricing.
The applicable plan, pricing, billing frequency and included features will be presented to you before you activate or upgrade a paid subscription.
Your use of the Service is subject to the features and limitations of the plan you have selected.
Idiocom may introduce new plans, modify existing plans or discontinue particular plans from time to time, subject to applicable law and any applicable notice requirements.
A paid subscription becomes active after the applicable payment has been successfully completed and the subscription has been activated in your Idiocom account.
Once a paid subscription is activated, the applicable subscription period begins according to the billing terms displayed at the time of purchase.
Digital access to the Service is generally provided electronically through your Idiocom account. No physical shipment is required for the SaaS Service.
You agree to pay the subscription fees applicable to the plan selected by you.
Prices may be displayed in the currency and format applicable to your location, plan or purchase process.
Unless otherwise stated, applicable taxes, duties, levies or other governmental charges may be added where required by law.
Payments may be processed through third-party payment providers. Your use of a third-party payment service may also be subject to that provider’s terms and policies.
Idiocom may change its pricing, plans or applicable fees from time to time.
Where a pricing change affects an existing paid subscription, Idiocom will provide reasonable notice where required by applicable law or the applicable subscription arrangement.
Unless otherwise required by law or expressly agreed otherwise, a pricing change will generally apply from a future billing period and will not retroactively alter fees already paid.
Where a subscription is configured for automatic renewal, the subscription may renew for the applicable renewal period unless cancelled in accordance with the cancellation procedure provided by Idiocom.
Where automatic renewal applies, the applicable renewal terms and charges will be presented or communicated in accordance with applicable law.
You are responsible for reviewing your subscription status and cancellation requirements before the next applicable renewal date.
You may request cancellation of your subscription using the cancellation options made available through Idiocom or by contacting our support team where applicable.
Unless otherwise required by applicable law or expressly stated in your plan, cancellation generally prevents future renewal and does not automatically result in a refund of fees already paid for the current subscription period.
Unless otherwise stated, cancellation does not terminate your obligations relating to amounts already due or payable before the effective cancellation date.
Idiocom operates primarily on a non-refundable subscription model.
Because Idiocom is a digital SaaS service, users are provided with the opportunity to review and evaluate the Service through available information, demonstrations and, where offered, a free trial before activating a paid subscription.
Accordingly, once a paid subscription has been activated, subscription fees are generally non-refundable.
Payment for a subscription constitutes payment for access to the applicable Service and features during the relevant subscription period. The following circumstances generally do not create an entitlement to a refund:
Nothing in this section is intended to exclude or restrict any refund, cancellation, withdrawal, statutory guarantee or other consumer right that cannot legally be excluded or restricted under applicable law.
Idiocom is committed to maintaining a reliable and functional SaaS platform.
If you experience a significant technical problem that materially prevents you from using a subscribed Service, you should contact Idiocom Support and provide sufficient information for our technical team to investigate the issue.
Our technical team may review relevant system information, logs, account configuration, service status and other technical information reasonably necessary to determine the cause and impact of the reported issue.
A technical issue will not automatically qualify for a refund merely because it has been reported. The issue must be reviewed and reasonably verified by Idiocom’s technical team.
Where Idiocom’s technical team reasonably determines that a material service interruption or technical issue was directly attributable to the Idiocom platform and materially affected your use of the subscribed Service, Idiocom will make reasonable efforts to restore the affected functionality.
Depending on the circumstances, Idiocom may, at its reasonable discretion, provide an appropriate service remedy, which may include:
Where a service extension or service credit is provided, it will generally be determined with reference to the verified material impact and duration of the affected Service.
A verified technical issue attributable to Idiocom does not automatically create an entitlement to a monetary refund. Unless a refund is required by applicable law or expressly approved by Idiocom, the preferred remedy will generally be restoration of the Service and, where appropriate, an extension or service credit.
Idiocom may integrate with or depend upon third-party services, applications, payment providers, hosting providers, APIs, communication providers, analytics services, advertising platforms and other external technologies.
Idiocom does not control the availability, performance, security, policies or functionality of third-party services.
An interruption, modification, suspension, limitation or failure of a third-party service does not automatically constitute a failure of Idiocom and does not automatically create an entitlement to a refund or subscription extension.
Where appropriate, Idiocom may assist with troubleshooting third-party integration issues, but the resolution of such issues may depend on the relevant third-party provider.
You may use Idiocom only for lawful business and commercial purposes and in accordance with these Terms.
You must not use the Service:
If you use Idiocom to create or operate an online store, you are responsible for your business, store and transactions with your customers.
You are solely responsible for:
Idiocom provides technology and related services and does not become the seller, manufacturer, distributor or supplier of products offered by merchants through their stores unless expressly agreed otherwise in writing.
You may upload, create, submit or store content through Idiocom, including text, images, product information, logos, graphics, videos, documents, data and other materials (“User Content”).
You retain your ownership rights in your User Content, subject to the rights necessary for Idiocom to provide the Service.
By submitting User Content, you grant Idiocom a limited, non-exclusive, worldwide, royalty-free licence to host, store, reproduce, process, transmit, display and otherwise use that User Content only as reasonably necessary to provide, maintain, secure, improve and support the Service and to fulfil our contractual obligations.
You represent that you have the necessary rights and permissions to provide the User Content to Idiocom and that the User Content does not violate applicable law or third-party rights.
The Idiocom platform, including its software, technology, interface, design, trademarks, logos, graphics, features, documentation, templates and other original materials, is owned by or licensed to Idiocom and is protected by applicable intellectual property laws.
Except as expressly permitted under these Terms, you may not:
Nothing in these Terms transfers ownership of Idiocom’s intellectual property to you.
Idiocom may provide AI-assisted functionality for activities such as content creation, catalogue generation, product descriptions, marketing content, SEO assistance, recommendations, analytics and other business-related tasks.
AI-generated output may not always be accurate, complete, unique or suitable for a particular purpose.
You are responsible for reviewing and approving AI-generated content before publishing or using it for your business.
You must not use AI features to generate, process or distribute content for unlawful, fraudulent, harmful or prohibited purposes.
Idiocom does not guarantee that AI-generated output will be error-free or suitable for every business purpose.
Idiocom will make reasonable efforts to maintain the availability and functionality of the Service.
However, uninterrupted or error-free availability cannot be guaranteed.
The Service may occasionally be unavailable or limited due to:
Where reasonably practicable, Idiocom will seek to minimise the impact of planned maintenance and restore affected services as soon as reasonably practicable.
Idiocom may modify, improve, replace, suspend or discontinue features or portions of the Service from time to time.
Changes may be made to improve security, performance, functionality, compliance or the overall user experience.
Where a material change substantially affects a paid service, Idiocom will provide appropriate notice where required by applicable law or the applicable agreement.
Idiocom may temporarily suspend or restrict access to an account where reasonably necessary to:
Where reasonably practicable and legally permitted, Idiocom may provide notice and an opportunity to address the issue before suspension.
You may terminate your use of the Service in accordance with the applicable cancellation procedure.
Idiocom may suspend or terminate an account where reasonably necessary due to a material violation of these Terms, unlawful activity, fraud, security concerns, non-payment, misuse of the Service or other circumstances permitted by applicable law.
Termination or cancellation does not automatically create an entitlement to a refund of fees already paid, except where required by applicable law or expressly approved by Idiocom.
Upon termination or expiry of your subscription, access to paid features may cease or be restricted.
You are responsible for downloading or exporting any information you wish to retain before the end of your applicable access period, where such export functionality is available.
Idiocom may retain certain information where reasonably necessary for legal, security, accounting, fraud prevention, dispute resolution or legitimate business purposes, subject to our Privacy Policy and applicable law.
Each party may receive confidential information belonging to the other party in connection with the use of the Service.
Each party agrees to use reasonable care to protect confidential information and not disclose it to unauthorised third parties except where disclosure is required by law or reasonably necessary to perform the applicable services.
Information that is publicly available, independently developed or lawfully obtained from another source will generally not be considered confidential.
Your use of Idiocom is also subject to our Privacy Policy, which explains how we collect, use, store and protect personal information.
The Privacy Policy forms part of the overall framework governing your use of the Service.
Idiocom may provide integrations with third-party services, including payment gateways, analytics tools, marketing platforms, shipping services, communication tools, social platforms and other external services.
Your use of such third-party services may be subject to separate terms and privacy policies.
Idiocom is not responsible for the independent operation, availability, security, content, policies or practices of third-party services that are outside Idiocom’s control.
To the maximum extent permitted by applicable law, the Service is provided on an “as available” and “as is” basis.
Idiocom does not guarantee that:
Nothing in these Terms excludes any warranty, representation or statutory right that cannot legally be excluded under applicable law.
To the maximum extent permitted by applicable law, Idiocom and its directors, officers, employees, affiliates, partners, licensors and service providers will not be liable for indirect, incidental, special, consequential or punitive losses arising from or relating to your use of or inability to use the Service.
This may include, where permitted by law, losses relating to:
To the maximum extent permitted by applicable law, Idiocom’s aggregate liability arising out of or relating to the Service or these Terms will not exceed the fees actually paid by you to Idiocom for the affected Service during the twelve (12) months immediately preceding the event giving rise to the claim.
This limitation does not apply to liability that cannot legally be limited or excluded under applicable law.
Idiocom will not be responsible for delay, interruption or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, acts of government, war, civil unrest, terrorism, labour disputes, internet or telecommunications failures, widespread cyber incidents, infrastructure failures, third-party service failures or other events beyond our reasonable control.
To the extent permitted by applicable law, you agree to defend, indemnify and hold harmless Idiocom, its affiliates, officers, employees, agents and service providers from claims, losses, liabilities, damages and reasonable expenses arising from:
We may communicate with you electronically regarding your account, subscription, security, billing, support requests, service updates and changes to these Terms.
You agree that electronic communications may satisfy legal communication requirements where permitted by applicable law.
Idiocom may update or modify these Terms from time to time to reflect changes in our Service, business practices, technology, legal requirements or other circumstances.
When material changes are made, Idiocom may provide reasonable notice through the website, platform, email or another appropriate method where required by applicable law.
The updated Terms will display a revised “Last Updated” date.
Your continued use of the Service after the effective date of updated Terms may constitute acceptance of the revised Terms to the extent permitted by applicable law.
If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable where legally possible.
The remaining provisions will continue in full force and effect.
Failure by Idiocom to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision or any other provision in the future.
These Terms, together with the applicable Privacy Policy, subscription details and any additional terms expressly incorporated into the Service, constitute the agreement governing your use of Idiocom, subject to any separate written agreement between you and Idiocom.
You may not transfer or assign your rights or obligations under these Terms without Idiocom’s prior written consent, except where such restriction is prohibited by applicable law.
Idiocom may transfer or assign these Terms as part of a merger, acquisition, corporate restructuring, sale of assets or similar business transaction, subject to applicable law.
These Terms will be interpreted and applied in accordance with applicable law, subject to any mandatory consumer protection or other statutory rights that apply to you and cannot legally be excluded.
Before initiating formal proceedings, the parties are encouraged to attempt to resolve any dispute through good-faith communication with Idiocom Support.
Nothing in this section limits any mandatory right you may have to bring a claim before a court, regulator, consumer authority or other competent body under applicable law.
If you have questions regarding these Terms, your subscription, cancellation, technical issues or refund-related requests, please contact us:
Idiocom
Email: [email protected]
For technical issues, please provide sufficient information regarding the issue, including the affected feature, approximate date and time, relevant account information and any supporting details reasonably required for investigation.
For clarity, the key subscription principles are:
Effective Date: 15 August 2026
Last Updated: 15 August 2026
By accessing or using Idiocom, you acknowledge that you have read and understood these Terms and agree to comply with them, subject to applicable law.
© 2026 Idiocom. All rights reserved.
